Privacy Policy

Overview

First Mention provides authority-led X (Twitter) management for founders, owners, and executives. This policy explains what information we collect when you visit firstmentionhq.com, apply to work with us, or book a strategy call, and what we do with it.

Information we collect

When you complete an application or book a call with us, we collect the information you choose to give us. This typically includes:

• Your name and email address
• Your company or role
• Links to your website and X profile
• Details you share about your goals and situation

We also receive standard technical information from your browser, such as your IP address and the pages you visit, and we use aggregate analytics to understand how the site is used.

How we use your information

We use the information you provide to:

• Review your application and prepare for your strategy call
• Schedule and confirm your call, including the calendar invitation you receive from theo@firstmentionhq.com
• Communicate with you about working with First Mention
• Improve our site and our process

We do not sell your personal information, and we do not share it with advertisers.

Third-party services

Our application form, scheduling, and client communication tools are provided by trusted third parties, including Typeform (applications), Calendly (scheduling), and our CRM and email providers. These services process your information on our behalf so we can respond to you and manage your engagement. Their own privacy policies govern how they handle data on their platforms.

Cookies and analytics

We use basic cookies and similar technologies to keep the site working, remember preferences, and measure which pages and campaigns are effective. You can control cookies through your browser settings; the site will continue to function if you restrict them.

Data retention and security

We keep your information only as long as needed to evaluate your application, deliver our services, and meet legal or accounting obligations. We use access controls and reputable hosting providers to protect the data we hold, and we restrict access to team members who need it.

Your choices

You can ask us at any time to access, correct, or delete the personal information we hold about you, or to stop contacting you. Email theo@firstmentionhq.com and we will take care of it.

Changes to this policy

If we update this policy, the current version will always be posted on this page.

Contact

Questions about this policy? Email theo@firstmentionhq.com.